How to recover management portal _system user password ?
Hi,
Is there any way to recover management portal _system user password?
Thanks
Comments
You can try this using EmergencyId mode. Stop IRIS and start with the parameter:
Linux
iris start IRIS EmergencyId=user,passwordWindows
iris start IRIS /EmergencyId=user,passwordUser and password can be anything. This will be used for login.
Once logged in as this user by the terminal, you can use the ^SECURITY routine in the %SYS namespace to change the password of _SYSTEM.
Documentation (Temporary):
Thanks Lucas Fernandes
Getting below error while running "iris start IRIS EmergencyId=user,password" command:
(29) unable to open registry key
You have to include a slash before EmergencyId :
iris start iris /EmergencyId=userA,pwB
Also, make sure that 'iris' is indeed your instance name (use 'iris all' to show all instances)
You have to include a slash before EmergencyId :
It depends on OS. In Linux there's no slash. Windows is with slash.
Now getting below error after specifying right instance name:
Startup failed: (22) Instance properties definition file does not exist or is inaccessable: EmergencyID=user,password Configuration IRISHealth.
Can you show the output of 'iris all' ?
Which is your OS ?
Please find output and exact command. OS = Windows 10
Thanks
Can you try again with the slash (since it is windows, you have to use the slash) :
iris start irishealth /EmergencyId=user,password
As @Danny.Wijnschenksaid, on Windows it needs to be /EmergencyId=.
There are a few more instructions in the Documentation, like "Start a command prompt, running it as an administrator", etc.
Muhammad,
How can I disable the recovery function ? Also I should add that I need to restore it also, can I rename that routine to something else ?
Thanks.
Brad harum
What do you mean? Why do you want to disable it and rename?
Command line pretty easy to follow. However after running it I am presented with a dialogue box. In the message log it states
9/10/25-10:18:02:616 ( 3612) 3 irisctl.dll (error during startup):(289) IRIS failed to start. IRIS Control Process terminated abnormally (exit code = 0).
09/10/25-10:17:57:299 (18812) 2 [Generic.Event] Unable to allocate shared memory minimum of 146MB
The last message/error is pretty clear:
Unable to allocate shared memory minimum of 146MB
Although it seems strange to me that a modern system is not able to allocate 146MB of memory!
Can you try to reboot the system?