Written by

Lead Technical Analyst at Missouri Health Connection
Question Scott Beeson · Apr 21, 2016

[bug] cached invalid credentials ("Only lowercase letters allowed")

I tried logging into https://beta.learning.intersystems.com to view a video.  My browser auto filled the login form.  The username, the same one I use here and on many other ISC sites, is "sbeeson_MHCX".  Now I have a message that says "Only lowercase letters allowed" and any time I visit the login form it just shows the same message.  I cannot get back to the form.

I could obviously use an incognito window or clear my cache, but this needs to be fixed.

Comments

Jon Jensen  Apr 21, 2016 to Scott Beeson

moodle -  a mushy noodle 

or is it

moodle - a moody poodle 

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Scott Beeson  Apr 21, 2016 to Jon Jensen

Or a drawing of a cow, a moo doodle!

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Dmitry Maslennikov · Apr 21, 2016

You can try to change your login through wrc app.  Contact Details -> Select Contact, where you can enter new login in Username field.

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Scott Beeson  Apr 21, 2016 to Dmitry Maslennikov

That did it!  Hope it didn't break anything else :)

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Orion Correa · Apr 21, 2016

This is an issue with the beta.learning.intersystems.com site. It's been logged and they're working on a solution.

Uppercase letters in usernames are best practice in multiple systems so I'd caution against that being the preferred solution, but it is a stop gap.

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Scott Beeson  Apr 21, 2016 to Orion Correa
Uppercase letters in usernames are best practice in multiple systems so I'd caution against that being the preferred solution, but it is a stop gap.

You lost me.  Who are you cautioning?

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Timothy Leavitt  Apr 21, 2016 to Scott Beeson

I think this was a caution for anyone changing their username, since it's shared across InterSystems' sites/applications.

IIRC you use CCR (Change Control Record). The username change may prevent you from using the version control integration in that application. It might be good to ensure that it's still working, or at least to make a note that if it doesn't work, you'll need to change the username back (and then probably log out and back in again for the change to take effect in CCR).

Others may not be impacted as much.

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