Written by

J2 interactive
Question Laura Cavanaugh · Apr 4, 2019

CSP Gateway Management via Managment Portal link returns a page with a '0' and nothing else

On one of our servers, when I am in Mgmt Portal and click the link for Configure / CSP Gateway Management, I get this url:

http://ipaddress.of.server:port/INSTANCENAME/csp/bin/Systems/Module.cxw?CSPSYS=0&CSPSYSreferer=_CSP.Portal.Home.zen

but the page displays a 0, and nothing else. Literally, just a 0.  This link works on our other servers, with the same URL.  Any idea why? 

Thanks,

Laura

Comments

Laura Cavanaugh  Apr 4, 2019 to Vitaliy Serdtsev

Wow.  That very well could be the cause - SM_FORMS is enabled on another server (a few other differences, but none that seem pertinent).  Is this something I can change on a production server without disrupting users?  They should be going through the IIS ... 

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Vitaliy Serdtsev  Apr 4, 2019 to Laura Cavanaugh

This setting does not affect users experience. Before enabling, make sure you have Username/Password and/or System_Manager set, otherwise any user will be able to manage your CSP gateway. Everything is described in detail in the link I mentioned above, so I can hardly add anything more than that.

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Laura Cavanaugh  Apr 4, 2019 to Vitaliy Serdtsev

Understood.  I've gone through this configuration before, and set up username/password, and other security.  I don't know why this appears to have been reset for this instance.  But the SM_FORMS setting worked - thanks.

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