Written by

OmniMD
Question Abhishek Raj · Feb 9, 2023

Ensemble Latest Version

I am unable to open studio. Management Portal is working fine. But facing issue in login into studio. Access Denied. Native Code : 417

Product version: Ensemble 2018.1

Comments

Muhammad Waseem · Feb 9, 2023

Please make sure username and password is correct, 
Have you tried with user "_SYSTEM" and password  "SYS"?

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David Hockenbroch · Feb 9, 2023

Make sure your user account has an appropriate role (like %Developer or %All) and also make sure you aren't using all of your licensing.

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Vic Sun · Feb 9, 2023

I would check the audit log and review the login failures. Access denied is a generic error, the audit log knows more.

0
Pietro Montorfano · Feb 10, 2023

Hi,
the error is quite generic and it basically says that you can't login but you don't know why.

Check that the superserver port is the same used in studio,

Check the license on the instance.

If the everything is fine, fire up the management portal, go to
system administration -> security -> auditing -> enable auditing
and check that the auditing is enabled. After that go to
system administration -> security -> auditing ->  configure system events
and check that
%System/%Login/LoginFailure
is enabled. If not click on "change status".

Try to login again with studio and check the audit database
system administration -> security -> auditing -> view audit database
and see what error comes up

Pietro

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Jeffrey Drumm · Feb 10, 2023

Does the version of Studio you're using match the version of Ensemble/Caché? Older versions of Studio will fail to connect to newer versions of Caché/IRIS.

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