Error installing Health Connect 2023.1 in RedHat 8.6
A customer contacted me with a problem trying to install Health Connect 2023.1 in a server with Red Hat 8 (no idea what 8.? it is). After review the logs the only error received are:
/tmp/HealthConnect-2023.1.0.235.1-lnxrh8x64/package/healthshare_databases/parameters returned 1.
doParameters /tmp/isc_package_tmp_pid_21033/parameters.isc /tmp/isc_package_tmp_pid_21033 /var/log/isc/IRISInstall_202401191303.log healthshare_databases
...failed CallCommand healthshare_databases.package ...
...skipped databases.package for lack of healthshare_databases.package...And:
Jan 1913:07:13: /tmp/HealthConnect-2023.1.0.235.1-lnxrh8x64/package/csp_gateway/install returned 1.
doStage install /tmp/isc_package_tmp_pid_21033/parameters.isc /var/log/isc/IRISInstall_202401191303.log csp_gateway
...failed CallCommand csp_gateway.package ...
...skipped install_confirmation.package for lack of csp_gateway.package...
...failed updating 1 target(s)...
...skipped1 target(s)...
...updated16 target(s)...The umask configuration is right and the user has the permissions to create and manage directories in the server. Has anyone had the same problem? Do you ring a bell?
They have opened a case for WRC and our support team is working on it but I want to share it with the community anyway.
Comments
I'd suggest using some other directory than /tmp as the root of the source path. And I would also recommend installing it as root rather than a user with some elevated privileges. You'll be specifying the account under which it will actually run later, during the install.
I have come across issue when I install iris 2023.1 on redhat 8.
the oldest version which is supported by 2023.1 is 8.6, if redhat release is 8.5 or older, the installed failed and give some error message. I forgot what was loged in install.log.
I remembered I fixed it by modified a openssl setting in requirement check file.
Thank you @Jeffrey Drumm and @Hao Ma !
I'll try to find out the exact version of Red Hat 8
The Red Hat version is 8.6
Well, WRC resolved the case, it was a bug of the HealthConnect-2023.1.0.235.1-lnxrh8x64 package.