How to Change Login Email Address?
Hello Community,
I’d like to know how I can update my login email address from the profile section.
When I click the "Edit" option in my profile, it redirects me to login.intersystems.com. However, even on that page, I don’t see an option to edit the login email address. [unable to edit]
Could someone please guide me on how to change my login email?
Thanks in advance!
Comments
To change your InterSystems login email address, follow these steps:
- Go to https://login.intersystems.com and log in with your credentials.
- In the profile options, navigate to “Options > Change Email.”
- Update your email address as required [1].
If you face any issues while updating your login email, you can contact InterSystems support at Support@InterSystems.com. Include details such as your username, current email address, browser type/version, error messages/screenshots, and the time/date when the issue occurred [1].
Sources:
Calling @Ben Spead and his team :)
The DC answer is right. You may log in at login.intersystems.com and go to Options > Change Email.
You will need to input a code to verify your new email and a notification gets sent to the old email.
(credit for answer @Pravin Barton )
Hi Ben, Thanks for your reply, but the option of changing my login email ID is freezed. I am not able to edit this field.
I am facing the same issue as well, even though I do not have any other account associated with the new email, the system does not allow me to change the email.
Good morning @Vachan C Rannore and @Harshitha
I am investigating the issue you have raised and I have sent each of you an email to arrange an individual debugging session.
Please keep an eye out for my emails.
Many thanks
Tracey
Thanks Tracey for your support. It's working fine after the transfer.