I can't get to work WebTerminal in IRIS Health Connect 2023.1

Hello everybody,

I’m trying to install WebTerminal but I’m not able to have it working. I’ve looked all around the in github and the community but no-one seems to have the same problem. So I hope sharing this someone can give me a hint
So, I’m installing it on IRIS HEALTH:

IRIS for UNIX (Red Hat Enterprise Linux 8 for x86-64) 2023.1.3 (Build 517U) Wed Jan 10 2024 13:30:33 EST [Health:5.1.0-2.m3] 

I install the packageWebTerminal-v4.9.5.xml via Portal Manager and all goes fine:

Importing Selected Classes from /intersystems/prog/IRISHEALTH/mgr/Temp/importfromlocal.streamImport to Namespace %SYS.Load started on 10/03/2024 16:55:52Loading file /intersystems/prog/IRISHEALTH/mgr/Temp/importfromlocal.stream as xmlImported class: WebTerminal.AnalyticsImported class: WebTerminal.AutocompleteImported class: WebTerminal.CommonImported class: WebTerminal.CoreImported class: WebTerminal.EngineImported class: WebTerminal.ErrorDecomposerImported class: WebTerminal.HandlersImported class: WebTerminal.InstallerImported class: WebTerminal.RouterImported class: WebTerminal.StaticContentImported class: WebTerminal.TraceImported class: WebTerminal.UpdaterCompiling 12 classesCompiling class WebTerminal.AnalyticsCompiling class WebTerminal.CommonCompiling class WebTerminal.ErrorDecomposerCompiling class WebTerminal.StaticContentCompiling class WebTerminal.HandlersCompiling class WebTerminal.UpdaterCompiling class WebTerminal.AutocompleteCompiling class WebTerminal.CoreCompiling class WebTerminal.TraceCompiling class WebTerminal.RouterCompiling class WebTerminal.EngineCompiling routine WebTerminal.Common.1Compiling routine WebTerminal.ErrorDecomposer.1Compiling routine WebTerminal.Analytics.1Compiling routine WebTerminal.StaticContent.1Compiling routine WebTerminal.Updater.1Compiling routine WebTerminal.Handlers.1Compiling routine WebTerminal.Core.1Compiling routine WebTerminal.Autocomplete.1Compiling routine WebTerminal.Trace.1Compiling routine WebTerminal.Router.1Compiling routine WebTerminal.Engine.1Recompiling WebTerminal, skipping the deletion...Compiling class WebTerminal.InstallerCompiling routine WebTerminal.Installer.1Installing WebTerminal application to %SYSUpdating web application "/terminal"...WEB application "/terminal" is updated.Assigning role %DB_IRISSYS to a web application; resulting roles: :%DB_IRISSYSUpdating web application "/terminalsocket"...WEB application "/terminalsocket" is updated.Mapping %WebTerminal package into all namespaces: %AllWebTerminal package successfully mapped into all namespaces.Load finished successfully.

So, everything seems ok as /terminal and /terminalsocket applications are correctly created. But when I try to access to the port 52773 (the one on the setup) and /terminal/ I get a 401 error. In the Audit I can see it’s using UnknownUser do it can’t log in:

Error message: ERROR #864: An authenticated user name is required.
Web Application: /terminal
$I: |TCP|51773|3894836
$P: |TCP|51773|3894836

I’m confused, because if /terminal is set up as password it should not be UnknownUser right?

I’ve checked the Gateway and it uses CSPSystem to connect. So, I don’t really know what is going on as I’ve installed it in the past with no problem.

Might it be a problem with IRIS version? Anyone has had the same or similar issue?