ISCLOG Error
I received an ISCLOG errors in my IRIS container, and the processing is very slow because of that. How to solve this problem?
[Utility.Event] ISCLOG: SuperServer Super Server job slave failure ns=%SYS rtn=%SYS.SERVER
[Utility.Event] SuperServer failed to start slave server
Comments
I'd look at the other logs on the system. That error indicates that a job can't be spawned, so the question would be why?
Maybe the performance problem is rooted in that same reason.
edit: you may want to consider opening a WRC case for this if you can't find evidence of a problem.
Did you ever get a resolution or root cause? We had this happen to us today in our message logs.
02/01/22-08:56:16:798 (19248) 1 [Generic.Event] Journal Daemon has been inactive with I/O pending for 10 seconds:
gjrnoff=848283888,iocomplete=845152256,filecnt=1948,fail=0
02/01/22-08:56:52:672 (34576) 2 [Utility.Event] ISCLOG: SuperServer Super Server job slave failure ns=%SYS rtn=%SYS.SERVER
02/01/22-08:56:58:152 (34576) 1 [Utility.Event] SuperServer failed to start slave server
We also received this alert last Friday. We had to perform a failover due not able to troubleshoot since it was affecting our Portal and Interface connections. What was the reason, did you guys ever find out?
What version are you on?
Hi,
You should consider to check other is errors.
Usually happens when /tmp is full, when the disks are slow (top command and look for "wa" statistic), check system logs and, may be, apache limits.
It's saying that he can't create a job, so you are short on some resource.
Or the antivirus...