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Question Madhumohan PEDDANNAGARI · Mar 22, 2023

SSL/TLS connection error in IS Cloud

#HealthShare

Hi Guys,

I'm getting the below TLS error in SSL_connect(), SSL_ERROR_SYSCALL, I've tried mulitple SSL/TLS configurations and still get the same error

 

ERROR #6085: Unable to write to socket with SSL/TLS configuration '**********', error reported 'SSL/TLS error in SSL_connect(), SSL_ERROR_SYSCALL: I/O error (104)'

Could you please help us with the same?

Regards,

Madhu

Product version: IRIS 2022.1
$ZV: IRIS for UNIX (Red Hat Enterprise Linux 7 for x86-64) 2022.1 (Build 209U) Tue May 31 2022 12:13:58 EDT [HealthConnect:3.5.0] [HealthConnect:3.5.0]
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Comments

Jerry Trinh · Mar 22, 2023

Are there any external connections? Check the VPN tunnel to see if it might be blocking the traffic.

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water huang · Jul 21, 2024

The client and server use different SSL protocols. You can try changing the 1.3 in the SSL configuration in iris to the highest 1.2.

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