Article Mario Sanchez Macias · Feb 19 4m read

 

So, you checked your server and saw that IRISTEMP is growing too much. There's no need to panic. Let’s investigate the issue before your storage runs out.

Step 1: Confirm the IRISTEMP Growth Issue

Before assuming IRISTEMP is the problem, let’s check its actual size.

Check the Free Space

Run the following command in the IRIS terminal:

%SYS>do ^%FREECNT

When prompted, enter:

Database directory to show free space for (*=All)? /<your_iris_directory>/mgr/iristemp/
0
0 0
Article Mario Sanchez Macias · Sep 5, 2022 5m read

Note: ********* The following is just a guideline! Every customer is different and will have different points ***************


Through our experience in Support helping customers, we have seen a lot of cases where not having a reasonable upgrade plan (documented) leads to unexpected problems with a Crisis priority. In some cases, we can fix the problem during the upgrade window, but not always, as some situations may require further investigation that can take days or even months!

1
4 627
Article Mario Sanchez Macias · Apr 27, 2022 3m read

From time to time, we get the previous question in support, something or someone is using more licenses than expected, and we need to find what. 

We have two scenarios. The first scenario is when we realize that the licenses are exhausted when the application does not work or when we try to connect through the terminal and get the "lovely"

<LICENSE LIMIT EXCEEDED> message: 

1
0 861
Article Mario Sanchez Macias · Nov 15, 2021 2m read

Working in support, I usually get asked how many days I should keep journals. Should it be two days or after two backups? More? Less? Why two?

The correct answer (for most of the environments) is that you should keep the journals since the last validated Backup. I.e., until you don't check if a Backup is valid (restoring the file and checking with the Integrity utility), you can't be sure there is a good copy of your data and can't purge the journals safely.

7
1 816
Question Mario Sanchez Macias · Mar 17, 2020
 

Hi, 

I know there are several alternatives, but I would like to find the easiest & simpler ones to store data coming in Json format from post requests and also allowing me to do SQL queries. 

I want to have a property called favouriteColors. I want to store a few colors, and I want to be able to do queries to get top favorite colors, etc... so not handling the list of colors as just a fixed string or fixed object. 

4
0 593
Announcement Mario Sanchez Macias · Oct 9, 2019

Hi, 

If you like to play and test with mirroring, now you can do it very easily with dockers and these simple mirror scripts.

  • The docker-compose.yml will create 2 containers with the preferred version. 
  • The installer.sh script will start the ISCAgent, load the Installer.cls class into Iris and call it. 
  • The interesting part is inside the Installer.cls class, you will find some methods to create a mirror,  join and create databases in mirror.  The scripts are quite simple and you can borrow them to create your own mirrors.
4
1 751
Article Mario Sanchez Macias · Nov 10, 2016 1m read

I tried to make atelier look more like XCODE with this simple trick or tip: change the default font to SF Mono and size 14.

To do it I did:

1) Install SF Mono font in the system which is the default font for XCODE and needs to be installed in order to use it.

You can find it in: /Applications/Utilities/Terminal.app/Contents/Resources/Fonts

Double Click SFMono-Regular.otf file and install it. You will get a warning of "serious problems" but it will work all right.

0
0 514
Question Mario Sanchez Macias · Jun 8, 2016

I am having a problem when using atelier on my instance, which I just synched from perforce on latest and then did a built

I am getting the error ERROR #5880: Unable to create source control class: %Studio.SourceControl.ISC [zSourceControlCreate+17^%Studio.SourceControl.Interface.1:%SYS]

every time I want to open any class or routine from %SYS namespace in the Server tab.

Did someone had the same issue?

Mario

5
0 574