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Member since Nov 9, 2021
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Cathy Sun · Nov 9, 2021 go to post

Hello Vic,

Thanks for the quick response. I am working AVAYA Intersystem cache database. There are a bunch of views that I am working with, such as eCallByCallStatYYYYMMDD, eCSRStat.. I don't know how to get max waiting time based on skillset.

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